Last updated: 10/8/2026
SimpleLink is free during beta. We do not collect payment, store card details, or issue invoices, so there is currently nothing to refund. The terms below will apply once the Pro plan goes on sale.
This policy will cover paid SimpleLink Pro plans once they become available. It does not apply to the free plan, which carries no charge and no commitment.
When Pro launches, you will be able to request a full refund within 14 days of your initial purchase, for any reason. Requests after 14 days will be considered case by case.
You will be able to cancel at any time from your billing page. Your profile and your existing links stay live on the free plan after cancellation — we do not delete or hide your page.
Refunds will not be granted where we determine that the service was abused or used in violation of our Terms of Service, including spam, gambling promotion, and search-engine manipulation.
Refund requests and billing questions go to [email protected] with your account email. SimpleLink is operated by Externalize Madagascar.